Do you have a question about your existing account? Do you have some feedback for us? We’d love to hear from you. We make every attempt to respond to you within 1-2 business days.
Phone: (800) 338-3141
Email: truffles@birnn.com
Mailing Address: 102 Kimball Ave., Suite 4
South Burlington, VT 05403. Please note, we do not have a retail store and are not open to the public
Hours: Our business hours and Monday-Friday, 9am-5pm EST.
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We’ve mastered the art of shipping our perishable chocolate truffles year-round and guarantee they’ll arrive in great condition.
Before we ship, we take a quick look at your local weather to determine the best transit time and how much ice to include. Once that’s set, we’ll add the shipping charge to your invoice and charge the card on file.
If you’d like a quote before we ship, just let us know. And if your order needs expedited shipping, we’ll contact you first. Otherwise, if it’s safe to ship via ground with ice and insulation, we’ll send it right out.
Thanks so much! You're in good hands.
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